Exhibitors Herald World (Oct-Dec 1930)

Record Details:

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November 15, 1930 EXHIBITORS HERALD-WORLD 15 QUESTION 2 Has the company enough installations to support an efficient nation-wide service organization for the 10-year life of the contract? ANSWER 2 The cost of selecting, training and maintaining a corps of engineers capable of delivering the highest standard of preventive service can be justified only by a company having a large number of installations. E. R. P. I.'s 5000 installations — a number rapidly increasing — assures exhibitors of this essential service for the 10year life of the contract. QUESTION 3 Has the equipment a proved performance record of less than one interruption per thousand shows[in several thousand theatres? ANSWER 3 Program delays and breakdowns cause losses in returned admissions or disappointed patrons. E. R. P. I. — by reason of its obligatory service which anticipates and prevents trouble — has reduced interruptions to 1-20 of 1 per cent of actual performances. QUESTION 4 Will a real stock of spare parts be available nearby and a service engineer on call for immediate emergency service during all theatre hours? ANSWER 4 If trouble comes, speed is essential. Most of the 5000 theatres in the U. S. A. now equipped with Western Electric can be reached by expert assistance with a supply of parts within an hour. This help comes from over 200 service points — engineers available day and night — $500,000 stock of parts at 38 branch headquarters. QUESTION 5 Will the patrons of my theatre be satisfied that the quality of reproduction is the best and equal to that in de luxe theatres? ANSWER 5 The public, by making comparisons, sets up its own standards. It sets them for the theatres it selects for its entertainment. All the principal de luxe theatres throughout the world are Western Electric equipped — setting the standard for talking picture entertainment. Small theatres equipping with the Western Electric Sound System can match in every way, the high quality found in de luxe houses — and so get their share of the increased profits from talking pictures. QUESTION 6 Will I get engineering supervision of my installation equal to that in de luxe theatres? ANSWER 6 Theatres differ in architectural design and acoustics— necessitating expert engineering in each case to provide a profit-making installation. The Bell Telephone Laboratories — the birthplace of the talking picture — surmounted all the difficulties incident to the successful operation of talking picture apparatus under varying conditions. This vast store of experience comes to you through the same engineering organization responsible for over 7000 correct installations throughout the world. Western SOU N D lectric SYSTEM Northern Electric in Canada Distributed by Electrical Research Products Inc. 250 W. 57th Street, New York