We use Optical Character Recognition (OCR) during our scanning and processing workflow to make the content of each page searchable. You can view the automatically generated text below as well as copy and paste individual pieces of text to quote in your own work.
Text recognition is never 100% accurate. Many parts of the scanned page may not be reflected in the OCR text output, including: images, page layout, certain fonts or handwriting.
THE FUNDAMENTAL PRINCIPLES OF
employees, that during the time when they are busiest they have the greatest opportunity to make a lasting impression of the detailed refinement of our service upon a greater number of patrons. There is a distinct technique in handling currency which is carefully covered in the Employees Manual.
Many of the most trying and difficult situations may occur at the ticket window. While specific methods of handling the unusual situations are outlined in the Employees Manual, it is important to emphasize at this point the fact that cashiers are so trained that an attitude of sympathetic tolerance dominates their actions whenever misunderstandings arise. The responsibilities of the position are such that unusual care must be exercised in selecting those who are to assume them.
All information pertaining to box office receipts must be considered strictly confidential, and must not be divulged to any person other than those in authority whom you know are entitled to receive it.
Employees from Labor Organizations
In addition to those employees who are members of your immediate service organization, you are responsible for the results obtained by the skilled tradesmen and operators furnished for your use by the labor organizations. This class includes musicians, electricians, kinobooth operators, and stage men. Although these classes of men are controlled by rules and restrictions for which neither they nor we may be responsible, do not lose sight of the fact that they are to be held strictly accountable for results. The handling of these types of employees demands of you the greatest amount of diplomacy and tact on your part. Tolerance and consideration in the extreme will ultimately bring results which cannot be obtained in any other fashion.
Kinobooth Operators
The operators for your kinobooth are furnished by their labor organization. Their hours for work, wage rates, and working con
[25]
BALABAN 6P KATZ THEATRE MANAGEMENT