The fundamental principles of Balaban & Katz theatre management (1926)

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THE FUNDAMENTAL PRINCIPLES OF editions are controlled by labor agreements. They are responsible to you for being late, for notifying you in case they are to be absent, for the effects which they produce on the screen, for the care of equipment, and for their conduct while on duty. These operators are highly skilled and in most cases appreciate the importance of their work. You will do well to cultivate their friendly co-operation and thus further assure your patrons a smoothly running program, free from breaks and interruptions. Janitor Service Your further attention is called to another group of employees to which you may fail to give due consideration for their part in the maintenance of your theatre. This class includes your janitors and scrubwomen. In most cases these groups accomplish their work during hours when you are absent from your theatre. Even under the most pleasant conditions their work is drudgery and they deserve a place in your thought, and the encouragement which they might receive through an occasional visit from you during working hours. The importance of their work in its relation to the appearance of your theatre and its value in formulating that first good impression in the minds of the in-coming patrons cannot be overestimated. Policemen You are expected to build up friendly relations and good will between your organisation and the Police Department; therefore, it will be necessary for you to be extremely tactful and employ diplomatic measures necessary to comply with the following ideas. There are a number of little privileges and courtesies which you may extend to members of the Police Department who are regularly in the immediate vicinity of your theatre. Passes carefully controlled and judiciously distributed to members of the Police Department will do much to build up a spirit of friendliness. It has become a policy of this organisation not to accept the display [26] BALABAN 6? KAT2 THEATRE MANAGEMENT