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THE FUNDAMENTAL PRINCIPLES OF
These meetings will generally occur late in the evening, usually after the starting of the last feature picture. The hour of the night, and the fact that every one present has put in a day's work necessitates added enthusiasm and effort on your part to make them successful. Never consume more than forty-five minutes to one hour for these meetings, as a longer time will be less effective due to the fact that the employees become tired and fatigued.
Your program should include constructive criticism of the performance of the various employees in their respective duties, and instruction as to the correction of the faults or omissions committed by them. This may be followed by a general open discussion of ser" vice problems provided the particular group of employees is sufficiently mature to realise that this discussion is not intended as an opportunity for voicing their personal grievances.
We have found that the final talk of the evening should be along inspirational lines, one that will enthuse the employees to greater effort and a broader outlook. During this talk the attitude of the speaker is very important, as the words which are spoken are not nearly so impressive as the spirit conveyed to the employees by the speaker.
The atmosphere of the entire meeting depends primarily upon the presiding officer. This atmosphere should be intensely human, full of understanding of the problems confronting that group of employees. In approaching a subject for discussion, approach it first from the viewpoint of the employee, and gradually raise that viewpoint through proper explanation and reasoning to the viewpoint of the house executive, which is the viewpoint you want each of the employees to understand thoroughly. The attitude of the presiding officer should be that of one who has been a chosen leader, rather than that of one who finds himself in a superior position due to any other cause.
It is impossible, under any circumstances, to overdo the uwe" attitude, so that each employee will feel personally responsible for
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BALABAN 6? KAT2 THEATRE MANAGEMENT