We use Optical Character Recognition (OCR) during our scanning and processing workflow to make the content of each page searchable. You can view the automatically generated text below as well as copy and paste individual pieces of text to quote in your own work.
Text recognition is never 100% accurate. Many parts of the scanned page may not be reflected in the OCR text output, including: images, page layout, certain fonts or handwriting.
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When taking the name and address of an injured patron, if possible obtain their employer's name and address, If a school child, obtain the name of the school.
It is important that we know the exact location in the theatre where the accident occurred. If on a stairway, state the particular stairway, step and section. If in an aisle, state the particular aisle.
The identity of the usher involved or person who had charge of the particular aisle or stairway, or whoever was in position to know of the occurrence, is important. Even though he did not see the accident, his name should be noted on the report.
The names and addresses of disinterested witnesses are extremely valuable. The person need not be an eye-witness to the accident. It is sufficient if they heard the commotion or were in and about the theatre at the time of the accident and can testify that the conditions they observed were proper ones. Such a person becomes invaluable to us. Their names should not be given to anybody, but should be made part of your written report. :
If it becomes necessary for a patron to receive medical treatment, it is suggested you use your local physician or call an ambulance, whichever, in your opinion, is most expedient under the circumstances.
If the parents or friends are called to take an injured patron home, be sure to make such notation on your report and obtain their’ names and addresses.
Occasionally, when an accident occurs, a police officer comes to the theatre. The Manager should take the few minutes necessary to show the officer the location of the accident and request him to make a notation in his book as to the excellent conditions he found and observed. If this is done, please note it on your report.
No one on the theatre staff should ever discuss or give
anything in writing to a patron or to any stranger regarding any
occurrence in your theatre, Signed statements should only be
given to your claims representative and to no one else. By all
means, never allow anyone in the theatre to take pictures with
out authorization.