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New study to bridge gap for retailers, suppliers
MHDO ami llif N.iti.in.tl Assn. of |'"(1(k1 ill. tins ar»' taking .i sj-rions liMik at tilt c'tiiiiiniinications lai{ wliiili is t-osfinu the food indnsfrv l)<)lli time .uh\ iiioika
IJotli lli< aniMKA ami NAI-'C
i'4nr that tlu' comiiiimicatioiis
prohliMii.N that t'\ist ht-twccn rrtailci
iikI supplier result in lost time.
1st s.iles. lost prolits, .md iincntorx
i(l|iistments. A pilot stiicU uhich
i.(s involved inter\ i«'Nvs In BBDO
i| selected t»)p-l«*Vfl chain e\een
iMs, u.is completed 1 Oitoher
rliis preliinin.ir\ iii\ f.stiijation es
ahlished some basic weaknesses
I lie communication line and de
iiiiine<l the Hrst direction the
iu<4-ranue study should take. Ini
iilK, ht'cause there are problem
iK.is common to many chains, the
.tii(l\ will explore tlu chain of coni
iiunication hetut-en the manufac
irer and the retail company. Even
ii.ilK, it will extend to vertical
ninmunication within indi\idnal
loixl chains
l''i\( points to he tackled include: ( 1 ) who in each ret. til or^itni/.!tion or yronp .ipproves a new prinlnct; (2) what information is reijuired before submission to a retailer; (.3) what .ir« the facilities .uid arraiiuements for the supplier to pr«'sent inform. ition to the ret.ul er; (i) hou much time is recjuired for evaluation of a proposal; and (.5) oflwr inlormation conne(te<l with distribution of a new prodiu I or promotion.
Under the .luspices of N.\l*"(.', HHDO is curreiitK surveying five retiiil oru.uii/iitions on the Kast (ioast. (."ooperatinii companies are .\cme Markets. Philadelphia; Klin ["arm ImxhIs. liostoii; rernandes Sujiermarkets, .Norton, Mass.. I.oblow, Buffalo; Vt^C Food M.irkefs. .Syracuse. The .mency has been Ijiven access to new priKluct committees, bnxers committet-s, and other key personnel within the ori^ani/ations at the operational or contact level. Where possible, .i new product or .i promotion is be
inu fn||owe<l from (he moinrnl il i\ preseiited to the retailer until the lime it finally Uets into the %lrire.
Ilie next phase of the pr> '.^f mi will include an exp.uided mh-. cv
of at least MX) chains ihrouL:! I
the country. BBDO and Wl'C will bc-ijin to release results of the siirvi-\ in the Sprini; of |<)6-l. and |»iTl
.xlj. illv ill. Il'.lfll'l
P&G position 'healthy'
i'r<K-ter 6( (•.utible. (lie louiilixs bimjest measured media advertiser, reports its business i.s in a "healthv position" and is nrowinj» at .i "favor .ible rate.
At the animal stcKkholders" me«-tiny in f !inc innati last week, }'((('• boiird ch;iirni.in Neil McKlrov s.ud the firm continues to show profit Uains as it invests "the earnnms neetled to supi^ort the advancement of the business." Tlie exjvnse of new-pr(Mluct intrtHluction. .iloni; with the establishment of businesses in new c-ounfries. plant construction, .md exp.insion into <ither
\.
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