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WHAT MAKES A GOOD BOSS?
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organisation. Of course, you find a certain range, sometimes a fairly wide range at one level, but nevertheless, there is a clear tendency for people at the higher levels to register higher on the IQ tests. But I think there are kinds of intelligence that aren't measured by the ordinary IQ test. If you can conceive of intelligence as ability to adjust, as ability to cut and fit to a situation, as ability to create, if you will, then I think that you have to admit that the boss, particularly as you move to higher and higher levels has to be a more intelligent person.
Self-Critical Attitude Mr. Van Dusen: Isn't part of this skill we are talking about the boss' sensitivity to the impact that he has
Joe Buresch
"Marry me today, and we'll have a honeymoon tomorrow probably followed by a home in the country and scattered children."
on others? This is part of the planning of the organization. It is part of solving problems when they arise. It seems to me a successful execution of those requires that the boss have some insight into his own personality in this arrangement.
Mr, Henderson: I am glad you mentioned that, because I feel that the self -critical attitude of the boss is highly important. I mean a self-critical attitude of the sort which enables him to detect the differences in abilities around him and then how to utilize those abilities in terms of the good of the group.
Mr. Worthy: Well, in other words, what you are saying is that the boss must know the situation in which he is operating, he must know all of the factors that are at work in that situation. He himself is one of the most important factors at work in the working situation. Therefore, unless he has some degree of ability to size up himself in what he is doing in the organization, how the organization is reacting to him, he is going to miss a very necessary piece of information in order to accomplish a job.
Consistent Behavior Mr. McBurney: You men have been emphasizing the importance of ability and flexibility, but as an employee, I like a boss that is reasonably decisive and reasonably consistent in his behavior, a man who can make up his mind, who doesn't vacillate too much, and a person who takes a position so you know where he stands, and who is reasonably consistent in that stand.
Mr. Henderson: I should like to point out that tractability does not