TV Guide (January 29, 1954)

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The hero of this sad tale is Nate Tush, chief repairman for a major TV xoholesaler in Los Angeles. Tush fixed TV sets for five years before he reached his present position, and he still broods over past difficulties. Here’s his story, as told to Bill Danch. 44 ^ T’S IMPOSSIBLE to pick up a magazine or newspaper today which doesn’t carry at least one “ex¬ pose” story on the men in my pro¬ fession. I am—if you’ll pardon the ex¬ pression—a television repair expert, and I am taking this rare opportunity to point out that there are just as many unethical customers as there are repairmen. Maybe more. Perhaps the most troublesome cus¬ tomer is the “mechanic.” This worthy gentleman has purchased a TV man¬ ual which bares the innermost secrets of home electronics. He waits with bated breath for the set to go wrong- so he can prove the fallacies of pay¬ ing good money to “racketeers.” His great chance finally arrives. In¬ stead of Arthur Godfrey he gets zig¬ zag lines. ZOWIE! In a trice he is behind the set, manual in one hand, screw driver in the other. Two hours later, he calls one of us in. The upshot is that what would have been a simple tube exchange now be¬ comes a major operation. And what a yell he lets out when you hand him a bill for the damage he caused! Then there’s the personal friend who invites you over for a nice so¬ cial evening. Dinner and all, mind you! Along about coffee-time, he sud¬ denly remembers his TV set hasn’t been working very well lately. The picture’s been flipping over and over —well, come over here a minute and see what he means. Guess what the A TV Repairnnaii Talks Back repairman ends up doing for free? Some people are just fine as you work over their machines. When you finish, they accept your bill without question and bid you a cheery adieu. Two weeks later your phone rings angrily. It’s one of the happiness boys. He’s really an outraged citizen now. “—What did you do to make my set burn out a tube just now? Well, I have news for you. I’ll be ding-danged if I’ll pay you one red cent, sir!” But the client that really makes us pull in our heads is the worry-wart. Usually, she’s a lady. Her eyes are big as saucers when she opens the door for you. And those same eyes stare distrustfully at you all the time you’re on the premises. She’s been warned that the only good TV repair¬ man is a dead one, that all of ’em try to. switch parts. She hovers over your shoulder in a fashion that would give a sardine claustrophobia. And she pounces upon every part you take out of the set with bulldog ferocity. This is one time you’re not going to get away with any didos, you bet you! Of course, all this makes the human race look pretty sad, doesn’t it? Well, it’s really not meant that way. The gay group we’ve just chased over the coals is a very small portion of the TV public . . . very small, indeed. The majority are people who treat us just as if we were normal human beings trying to do our jobs. 21